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Implementation

How KMK takes RA-Core from the first workshop to a running system — and what your team does at each step.

How we work

Six phases from kickoff to go-live and beyond

Every project is different, so the durations below are indicative only. The KMK team confirms a timeline for your project once the scope is agreed.

  1. Step 1: Discovery and scope

    Duration: 1–2 weeks (indicative)

    We meet the people who run each department, walk through how work is done today and confirm, in detail, the modules, companies, branches and sites covered by your proposal. The result is a written scope and an indicative plan.

    Your team

    Nominate a project owner and key users, and share your current forms, reports and pain points.

  2. Step 2: Design of the setup

    Duration: 1–3 weeks (indicative)

    We turn the agreed scope into a setup design: chart of accounts, cost centres, warehouses, approval paths, user roles and — for facility management — the structure of sites, buildings and assets.

    Your team

    Review the design with your department heads and confirm the decisions it records.

  3. Step 3: Data preparation and migration

    Duration: 2–4 weeks (indicative), depending on data volume

    We provide templates for master data and opening balances, check what you prepare and load it into RA-Core. Problems found at this stage are far easier to fix than after go-live.

    Your team

    Gather and clean your customers, suppliers, items, employees, assets and balances, then sign off the loaded data.

  4. Step 4: Configuration and testing

    Duration: 2–6 weeks (indicative)

    We configure the modules, roles, approval steps, reports and printed documents, then run your real scenarios end to end — from a purchase request to payment, or from a fault report to a closed, costed work order.

    Your team

    Key users test their daily scenarios and report anything that does not match how you work.

  5. Step 5: Training and go-live

    Duration: 1–2 weeks (indicative)

    We train administrators, key users and field teams by role, in Arabic or English, then agree a go-live date and switch over with the KMK team on hand.

    Your team

    Make time for training sessions, and confirm the cut-over date and final opening balances.

  6. Step 6: Support after go-live

    Duration: Ongoing, as set out in your proposal

    In the first weeks we stay close, answer questions and fine-tune settings as real volumes arrive. After that, the KMK support team in Cairo remains your point of contact and helps you add modules as you grow.

    Your team

    Report issues through the agreed support channel, and keep your key users as the first point of help for colleagues.

Questions

Implementation questions

Can we go live with some modules first?

Yes. You can start with the modules that matter most and add others in later phases. Because every module shares one database, each phase builds on the data you already have.

Who owns the project plan?

KMK prepares and maintains the plan, and your project owner agrees it, including the dates that depend on your team. Both sides review progress together at the end of each phase.

What if our data is not ready?

Data preparation often sets the pace of a project. If records need more cleaning than expected, KMK will discuss options with you — such as loading the essential master data first — and adjust the plan together.

See RA-Core in a live demo

Book a live demo with the KMK team in Cairo. We will walk through the modules that matter to you, in Arabic or English, and answer your questions plainly.

Book a demo