ERP for maintenance companies and service centres
Dispatch, repair and invoice with every job fully documented.
Maintenance contractors and service centres live by response times and first-time fixes. RA-Core combines helpdesk tickets, technician scheduling, spare parts and repair job cards with invoicing and accounting, so every visit is planned, documented and billed without retyping.
CRM follow-up task
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Modules for maintenance contractors
Field service, workshop and finance together.
Core modules
Essential to get started.
Maintenance Centre
Receive devices and equipment, diagnose, repair and invoice every job.
Customer ticket follow-up
Payroll
Pay technicians accurately, including overtime and job incentives.
Employee salary document
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Supply Chain & Inventory
Spare parts in each store, issued to repair jobs and charged correctly.
Inventory item master
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CRM
Customers, service contracts and follow-ups after every repair.
CRM follow-up task
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Recommended modules
For enhanced business performance: add these for broader operational coverage and more value from the ERP.
Procurement
Purchase spare parts with approvals, driven by open jobs.
Purchase quotation
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Fixed Assets
Workshop tools, test equipment and vehicles registered and depreciated.
Fixed assets depreciation report
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Banking & Treasury
Collections, payments and cash positions in one place.
Bank reconciliation
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Quality Control
Check finished repairs and track returns and repeat faults.
Quality and inspection reports
Training & Evaluation
Train technicians on new equipment and evaluate their work.
General modules
Reliable for every industry.
Mobile Application
Technicians receive and close jobs in the field from their phones.
Document Management & Archive
Service contracts, warranties and job reports archived and linked to customers.
Bulk document archive import
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Budget Management
Workshop and branch budgets compared with actual costs.
Budget vs actual report
Project Management & Timesheets
Run larger service contracts as projects, with technician hours tracked.
Task executions timesheet
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From call to invoice
A request becomes a ticket, the ticket becomes a scheduled visit, and the completed job — with parts, hours and photos — becomes an invoice.
Frequently asked questions
Can we handle both field visits and workshop repairs?
Yes. Field work runs through corrective maintenance and scheduling, while items brought in are handled by the maintenance centre module.
Do technicians need the mobile app?
It is recommended. The app lets technicians see their schedule and close jobs with photos and signatures on site.
Are spare parts tracked per job?
Yes. Parts are issued from inventory to the job and included in its cost and invoice.
Is RA-Core software for maintenance companies and repair centres?
Yes. It combines helpdesk tickets, technician scheduling, spare parts and repair job cards with invoicing and accounting, so each visit is planned, documented and billed.
Can technicians update jobs from their phones?
Yes. The mobile app lets technicians receive and close work orders in the field, and the office sees the update as soon as it is saved.